I, Anurati Srivastva was sleeping on the flight, SG255(Spicejet) Booking ID - NF2204330466527 on 20th March 2014 when the cabin crew member named Neha spilled a hot cup of coffee on my head. My scalp was scalded. Her irresponsible behaviour has caused me both physical pain and emotional trauma. I am a student and was going to my college in Goa from Delhi. I demand compensation as this is a breach of the Right to Safety and I could have been more seriously injured due to the negligence of the untrained air hostess, Neha. Please take appropriate action against her and compensate me for the damage and harm done. Also, providing wrong details of contacting the Spicejet customer relations(wrong email ID) and blaming the redness on my scalp on Holi color, though I do not even celebrate the festival have left me disappointed and angry.
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