A very unusual incident happend today which shook me a bit. I have been a loyal vodafone (prepaid) user since past few years. Strangely today I happen to see my balance really low and thought to check my previous 3 charges deducted by vodafone. To my dismay I was penalised some Vodafone fraudulent charges of rs49 under Mobigossip about which I am totally unaware. (only two charges came to my notice... god koes how many times these guys have cheated me)... When i called up their customer care, the lady politely said the charges are deducted due to clicking on some popups while surfing on internet and only the amount deducted in the past 24hrs can be refunded.. (ridiculous!!) It is pitiable to see a brand name like Vodafone using such unethical practices to cheat on the conumers hard earned money. I donno if compalining about them here really works, coz in the past there have been these complains but I feel they are giving a deaf ear to this!!
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