Hello Sir
I am Sridhar Gaddam with Ac/No : 00391140033381 in your esteemed bank.
I have availed Personal Loan with loan account no : 19299205 from your bank in the mm/year 09/2011 for 6 lacs rupees. I have paid 39 EMI's till date.
I have been told initially that after 36 EMI's there will not be any Preclosure charges for loan closure..
As per the repayment schedule statement my total outstanding till date is Rs.267,474.21.
When I call personal banker for closure procedure he told me the final amount which includes 2.25 % of pre closure charges.
Now my concern is how can you add pre closure charges? If there is any revision in your guidelines that should be applicable for new customers but not for old or existing customers.
Request you consider this issue as high priority and do the needful ASAP.
Thanks
Sridhar Gaddam
9581730003