Sir, I am a holder of IDEA cellular Service but 2 months before was a customer of Reliance postpaid service network and after portability from reliance to Idea I had Rs. 40.00 dues amount in reliance postpaid bill. But now I have cleared all the dues but my service is not activated since one month.i have send my request 2time in PUBLIC GRIEVANCES PORTAL.after 20 days I received a call from IDEA Cellular customer care that they cann’t help. Because the Number they transfer to Reliance Communication.But when I gone to Reliance Customer Care Office, they told that the Number doesn’t show in their site. Many call from PG portal that my no. has in reliance communication office. I can go to their office with my document. But I had gone several times to their office.They told that no number shown in their site.
Now what can I do to take my number again. Because this was my 10years contact no.So kindly active my services within short period of time otherwise confirm me that when my service will activate.
I had send 3time request in PG PORTAL Site
1st time - DOTEL/E/2014/31629
2nd time - DOTEL/E/2014/33947
3rd time - DOTEL/E/2014/36257
Name- Jyoti Ranjan Baliyarsingh
Mb 91-9861886226
Alt Mobile No : +91-8338075174
Mail Id : jyoti_baliyarsingh@yahoo.co.in
