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Anonymous on "Defect product delivered"

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Hi,

I brought Adidas Trio Pack Assorted Socks from snapdeal one month ago(for RS.166/-). But the product I received is not at all of adidas standard. It is a factory rejected product. I've no words to explain the quality of product I received. In simple words, "The worst".
Here are the details of my purchase:
Snapdeal order number : 2736240533
Snapdeal Complaint Number : 9377234

Snapdeal customer support is also worst. They've arranged a reverse pick-up with a service provider ECOM-RO11-RP, which don't provide services in my area. They simply rejected my pick-up request from snapdeal.

But the same service provider is coming to my location for my friend's parcel reverse pick-up. He purchased a watch worth Rs.11000/- and got cheated by snapdeal.
Here are the details of my friend's purchase:
Snapdeal ticketno : 9902561

They are not coming for a product whose cost is less. But are coming for a costlier product, which is not fair. Snapdeal customer care is not at all replying to my complaints. Please help me regarding this.

Thanks,
Sainath


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