Respected Sir / Madam
I received a call from www.aapkacareers.com on 15-oct-2013
Address :
AapkaCareers. Com
P-64, Ground Floor, Pandav Nagar
Achariya Niketan, Mayur Vihar, Phase – I
Delhi – 110 091
Ph No: 0124-4521900//0124-4708999
Mail Id: bijay@aapkacareer.com
info@aapkacareer.com: tl@aapkacareer.com
Regarding job placement service & resume builder service. They promised me on getting a job in several big MNCs & for this service they asked me to register first with a fee of 1685/-. I agree and making this payment, the call was transferred to the technical team giving reason as further support. The person called Mr. Raj Ahuja from technical team talked to me & after some explanation he asked me to choose some product packages like Resume builder, Job assistant etc., He told me into making payments for all these packages which totally cost me 19071/-.
Debit details as on 15.10.13
1. INR 1685
2. INR 4494
Debit details as on 16.10.13
3. INR 3174
4. INR 4101
5. INR 5617
Total INR 19071
And after deduction 1685/- The balance amount 17386/-will refund within 24 Hours. After 24 Hours I call them, they ignored me. Several times I call them but no positive reply from them. After few days the transfer to call their senior Mr. Bijay Mitra (bijay@aapkacareer.com) He told me that as our company policy your amount refund within 45days but in your case it will refund on 15-nov13,but no amount refund .I had give bank account details to Bijay Mitra. Several times I mail him but no reply; I wait 45days but no amount refund. Different person received the phone call and they answer different type but no result.
I call them 30 nov13, their representative Mr. Vikrant told wait another 45days.
All details are below
Order Details Order ID: 984
Date Added: 16/10/2013
Payment Method: Pay with Mobikwik Wallet (Mobikwik)
Shipping Method: Flat Shipping Rate
Email: tamal.khan2008@gmail.com
Telephone: 9933181282
IP Address: 116.203.200.156 On Wed, Oct 16, 2013 at 10:55 AM
Mail from Bijay Mitra
Bijay Mitra <bijay@aapkacareer.com> wrote:
Respected Mr. Tamal Khan,
As per the refund policy we usually take 45 working day, but in your case, I am looking into this personally and your money and details of service which has been cancelled are as follows:
Name Of Customers Date of Refund Refund Amount Services to be cancelled or put on hold
Tamal Khan 15th November, 2013 9718 Job Assistance and Social Profile
For the above to be refunded we would be needing your Bank Name, Account Number, IFSC Code for the money to be refunded back.
Thanks and Regards,
Bijay Mitra
They are provided me wrong information and miss guide. I need action on www.aapkacareers.com because they are harassing me mentally 48days without refund my money.
Regards
Tamal Khan
tamal.khan2008@gmail.comn
M 09933181282