I tried to recharge for Rs.69 to my mobile number 8893408309 on 25/12/2013. I tried twice and both the times it was not successful. Then i tried again on 26/12/2013 it got successful. This is a special recharge of night calling pack. These recharges were done from my citi bank credit card.
But all these 3 times money was deducted from my account. I called customer care many times and 1st time they told that 2 transactions are failed and it will be reverted back. When i called after 7 days they said that i will not get it back and they are claiming that the recharge is successful.
This is a special recharge which is valid for 7 days and this recharge cannot be done for more than 1 time. Then how can reliance deduct the money 3 times? Also the plan was not activated on 25/12/2013.
Cash transaction ID's are as follows
1. 783414 - Failed
2. 022711 - Failed
3. 072714 - Success