Anonymous on "unnecessary balance deduction"

Gyan praksh singh , I am Reliance GSM prepaid user,my number is 8102121144..
Last few months unnecessary balance are deducted in my accout ...I had try to express my problems to customer care ...but no any response was given . Many times balances are deducted ...there was no any vas services are activated in my reliance gsm number ..
my email id is gyanrock710@Gmail. com.
sir solve my problem