Original complaint no - 133663018
New complaint on 16.11.15 - 135300870
Spoke to priyanka on 21st November 2014 & she mentioned to send mail to corporate.assist@vodafone.com
Managed to get these complaints after numerous attempts to contact them first of all.
Till now, no reply yet.
Tried contacting them through social media, they reply back saying they well get back to us. Has happened multiple times - till date no response and no one has called back.
Since last 2 months, they have been charging me approx 10,000-13,000 huge enermous bill amounts inspite of the fact that i have not even made a single call nor have i even answered any call. Only my basic tariff plan is active thats it.
We are just running around in circles getting in touch with no one who is solving our issue. I hope Vodafone realizes this is not what is expected out of them especially treating someone like this who has been your loyal customer since start.
Pls call on 9167125109 at the earliest.
Very disappointing and frustrating. #vodafone #bad #customer #service #loot #consumer