Anonymous on "Refund"

Dear Sir/Madam
I AM PLACE A ORDER NO 6136870319 FROM SNAPDEAL.THAT IS DETAILS BELOW:-
12:12 PM, Thu, 21 May, 2015
A new order for alternate item is placed
12:11 PM, Thu, 21 May, 2015
Your refund/replacement request is being processed
11:45 PM, Wed, 20 May, 2015
Your returned item has been picked up by the courier
11:09 AM, Tue, 19 May, 2015
Courier pickup for return has been scheduled
04:15 PM, Tue, 12 May, 2015
Your order is delivered
06:22 PM, Wed, 06 May, 2015
Your order is shipped and will reach you by the estimated delivery date [ Track Dispatch Now ]
05:34 PM, Wed, 06 May, 2015
Your order is packed and waiting for the courier pickup
05:25 PM, Wed, 06 May, 2015
Your order is received at warehouse and waiting for the courier pickup
10:36 AM, Wed, 06 May, 2015
Your order is packed and waiting for the warehouse pickup
10:32 AM, Wed, 06 May, 2015
Your order is getting packed
08:49 AM, Wed, 06 May, 2015
Your order is under process by the seller
08:49 AM, Wed, 06 May, 2015
Your order is confirmed
08:49 AM, Wed, 06 May, 2015
You order is successfully placed
08:49 AM, Wed, 06 May, 2015
Your order is being verified
AFTER RECEIVE THIS ORDER WHEN I AM WEIGHT MY PACKAGE CONTENT THAT IS 300(gm),BUY WHEN BEFORE ORDER PLACE I SEE DETAILS THAT WAS THESE:-
Brand : Soldron Other Features : Soldering Iron and Soldering Kit-500 GramsSUPC: SDL320774995
AFTER TWO TIME REPLACE SAME WEIGHT PACKAGE, AND THIRD THIRD TIME AFTER THREE DAYS NY SNAPDEAL CANCEL MY ORDER,WHEN I ASK THAT ARE SAYING OUT OF STOCK THIS PRODUCT.THEN I AM SAY REFUND MY CASHOR COMPLETE MY ORDER. BUT NOT RESULT.THEY ARE SAYNIG ONLINE TRANSACTION, IF I WANT CH THEN I AM SEND ONE I.D PROOF. BUT I SAY REFUND MY AMOUNT ONLY CASH BECAUSE I PAID BY CASH.