I am a vodafone customer and it's been more than 2 years. I was using a postpaid data card which i closed and asked vodafone to put in safe xustody and paid Rs.100 for safe custody of 3 months i.e. Oct, Nov and Dec 2014. Now what these guys are saying is i have bill pending for the month of December 2014 which is not possible at all. Also i would like to mention that the dongle was lost in between this period of time and i haven't used a single byte of data if they even say that it was not in custody.
In january they were asking for Rs.2081 after few weeks they came down and asked for Rs.1500 around then 2 months back they called and asked for Rs.1200 around and yesterday i got a message stating Rs.971 is pending.
I wrote mails but they said you're no. Was not in safe cistody and Rs.100 that i paid for safe custody was adjusted into my bill. What is wrong with you vodafone.
I have the reciept of safe custody and i sent it to them also. Should i take legal action against them? Will consumer court help me fight with these scammers - VODAFONE. ? PLEASE HELP ME!!!!! Also i'm using my phone with vodafone postpaid that i'm surely going to port now. They are big frauds. Similar incident was happened to one of my friend also a year back.
Please tell me what to do!!