My account no is 00531140118004,
My customer id is 24421891.
My home branch is koramangala, Bangalore.
I deposited 2000 rs on 25/08/2011, 3RD PARTY CASH TXN INC ST & EC 250811 110 rs charged for that I raised a c complaint and complaint no is 0911010280.
On 08/09/2011 I received a call from the deposited branch (HDFC REDHILLS BRANCH) saying that my dad had deposited the amount.
I explained that I have signed the deposit slip and some disturbance happened in my parking so I handed over the amount and slip to my father to deposit.
The Rules are
When it is a 3rd party transfer the deposit slip name should not be the account holder name when it is an account holder name he should verify the signature.
When the signature also the account holder signature he should not accepted the amount.
When it is a 3rd party deposit he should mention that 110 rs will be charged.
The above things are the rules but nothing is happened.
While explaining the call gets terminated. When I again contact the phone banking they said the issue gets solved. For that again I raised a complaint. But till now no solution I got.
On 3rd I deposited the amount and he asked who’s account you are depositing and I said that is my account and he said ok.
But then also he charged 110 rs as 3RD PARTY CASH TXN INC.
I am very much disappointed. I am using hdfc bank still 4 years as a salary account, I am not faced as worst as ever.
When my money is not get refunded I have proof that I deposited the amount I will raise this issue in high level.