Anonymous on "Lenskart Order No. - 1202580085 Empty package delivered"

I got my package delivered today from Lenskart on 12th April 2015. But the package was open and the box had a hole in it. The content was not there in the package. I want an answer or refund on my item. Please look into this urgently
Order no. - 1202580085 (Lenskart)
Docket no. - DELLKTC449750 (GoJaVaS)