Order No : 10988800
Rediff sent a wrong product to my cousin, it was paid online to purchase that. She returned the wrong product properly packed and took scanned copy of transit from our end and also mailed them as attachment. They refunded 180 bucks that she had incurred for shipping the product back to merchant. But they are NOT REFUNDING 648 bucks for the amount of product purchased. We HAD TO SHOW REDIFF MY COUSIN'S BANK ACCOUNT STATEMENT ONLINE COPY AS WELL AS HER UPDATED PASS BOOK. THEY ARE STILL IN DENIAL AND FRAUDING OUR MONEY. ITS BEEN OVER 50 MSGS AND OVER 15 TIMES SHE HAS CALLED THEM, THEY ARE JUST NOT RESPONDING. ANYONE FROM MEDIA CAN ALSO CONTACT ME, WE CAN SHOW THEM SAME PROOF. THEY ARE SHOWING A REFERENCE RETRIVAL NUMBER AND AFTER MAKING US WAIT 30 DAYS, STILL SAYING THEY HAVE REFUNDED THE MONEY BUT , WE SHOWED THEM EVEN HER PASS BOOK THAT SHE HAS NOT GOT ANY REFUND. I WANT JUSTICE FOR MY COUSIN AND I WANT CONSUMER COURT TO TAKE STRICT ACTION AGAINST THESE FRAUDSTERS. THEY KEEP SENDING SAME MAIL, THEY WONT EVEN LET US TALK TO THEIR FLOOR MANAGER OR ANYONE IN CHARGE...THE MAIL READS AS FOLLOWS. THE RRN PIN MY SISTER'S BANK HAS NO CLUE OF, THEY ARE GIVING OUT FALSE INFO. THEY HAVE NOT REFUNDED OUR MONEY.
consumercourt authorities can communicate back to me at souravsharma41@yahoo.com
Greetings from Rediff.com
With reference to your Order No : 10988800 we would like to inform you that our Finance Department has already processed the refund into your account.
We request you to check with your bank for the refunded transaction with the RRN ( Retrieval Reference Number ) no. :501216665893
Assure you of prompt and courteous response on all your visits to Rediff.com
THEY KEEP SENDING SAME MAIL AND SAME LIES, MAIL AFTER MAIL, WE WANT JUSTICE , WE HAVE WAITED TOO LONG. WE WANT SOME ACTION TAKEN AGAINST THESE FRAUDSTERS.