To, Sony India,
We had purchased a Sony Bravia LED 32 inches TV in the year 2012. On completion of one year the screen started displaying blocks of horizontal lines...and sometime even went blank. When we approached the vendor, post checking he informed that the display panel needs to be replaced and the cost would be Rs.18000/-. This was a great shock to us as just a year and the panel is defective. Post discussion with the vendor, the panel was replaced on by paying Rs.12000/-. This year again we started facing the same problem...on approaching Sony Service center they informed that the panel is defective and needs to be replaced. This was another shock to us...how are we supposed to pay for faulty panels manufactured by Sony.
It is our humble request to Sony India to replace the faulty panel with a new panel free of cost.
Model Details-Model: KDL-32EX720 IN5 bearing Serial no : 2962422.
Regards
Marina
lopesad2013@gmail.com
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Anonymous on "Defective Sony Bravia Panel"
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