Dear sir,
i purchased a watch in snapdeal on jan, after few days they sent me a mail as
Dear Yogesh SB,
Please find the status of your order: 320673425
Calvino Designer Bezel Silver Watch | Rs. 599
Click AWB Number to track your shipment. Please note that tracking information may not be available immediately.
The status of your order as on date is:
Shipped Items :
S No. Item Code Item Name Shipping Status AWB No Expected Delivery date
1. 250598453 Calvino Designer Bezel Silver Watch Shipped 43847417213 03/Feb/2012
Shipping Address
Yogesh SB
.....
after few days i dint get my order, so i again checked in blue dart, but i didnt find my order, later i called two times so they responded ad follow:
Snapdeal, Feb 07 11:08 am (IST):
Dear Yogesh,
Thanks for writing in. Apologies for the inconvenience caused. This is to inform you that we have forwarded your complaint and we will revert you back as soon as we receive any confirmation in this regards. We would request you to please bear with us in the interim.
Complaint number :- #208419.
Regards,
Snapdeal Helpdesk
...
again no response, after few days they again mailed me as follows
Snapdeal, Feb 12 08:45 am (IST):
Dear Yogesh,'
Thank you for writing in. We apologies for the inconvenience caused. This is to inform you that we had forwarded your request for the refund in case we will not be able to deliver you the product soon.
Feel free to contact us for further assistance.
Regards,
Snapdeal Helpdesk
:
and then again another one,
Snapdeal, Feb 16 03:16 pm (IST):
Dear Yogesh,
Thank you for writing to us. We apologize for the inconvenience caused to you. This is to inform you that your product has been dispatched from our end. You will receive it shortly.
Bluedart - 4384741721
We would request you to bear with us in the interim.
Regards,
Snapdeal Helpdesk
Snapdeal, Feb 19 12:39 pm (IST):
Dear Yogesh,
Thanks for writing in. Apologies for the delay caused. This is to inform you that we have forwarded your complaint to the product team for the refund approval & will come back to you soon with an update on this.
Would request you to kindly bear with us in the interim.
Regards,
Snapdeal Helpdesk
dear sir i have spent both my time and money on this things, please provide me justice and i want the whole of compensation for what has happened with me... til today i dint get a single rupee. please help me.
