Dear Team,
I want to inform you about poor services of Karbonn Mobile Company. They have poor customer service center and services. I deposited Karbonn A9+ Mobile to service center on 17-August-2013 due to On Off button issue in mobile, Service center owner (KrishnaMobile , Sanjay-9329544333) told me its having motherboard issue so it will be send to delhi for restoration and it will take 45 days for restoration.
There is only On Off button issue in mobile but they take lots of time without proper information. 10 days have been left and my mobile still at Karbonn custody for resolution. I have putted 2 mails to Karbonn Company. I want to know how much time they will take for this minor issue and if they cannot resolve my problem at earlier so return my money. (I mentioned service center & deposit slip detail below)
Service Center Detail:-
Name- Shri Krishna Mobile
Address- Julelal Mandir, Madhoganj , Lashkar , Gwalior
Contact No.- Sanjay- 9329544333, 0751-4029750
Job Sheet No.- KJASPMP088813K90
Model – Karbonn A9 Plus
Kindly help me for early resolution of this case because many days have been left and it’s very difficult to manage without mobile.
Regards,
Naveen Ahuja,
Email- mr.naveen.ahuja@gmail.com
Mobile- 9300009888