Dear Sir
I have used same plan in reliance net connect for past 6 years. But now days in market we get more speed and good tariff plan. But there won’t be such new updates in reliance. So I decided to quit reliance and plan to take new connection with other company.
Before my billing circle I sent email to customer care regarding the surrender procedure. I did not received any reply from them. After few days again I sent email to quit my connection. For that also I did not received any reply. For the past years I paid bills through on-line, since I am working for private sector I do not get leave to go shop and enquire about that.
However I don’t know where the shop located also. At the time of taking new connection some agent came to my house and issued pack. But after 6 years I could not able to contact him also. So I quit to use Reliance net connect.
But after 2 months I have been getting some irritating calls from Chennai reliance collection agent. The girl from there is not even listen the issue and continuously asking pay bill. Without using how can I pay bill of Rs 2301. Kindly advice, what should I have to do now.
My user number : 9380849193
Name: Gnana murugan
Mob No: 7200368235
Regards
Gnana