Anonymous on "COMPLAINT AGAINST REDIFF SHOPPING"

I HAVE ORDER 2 PCS MOBILE PHONE VIDE ORDER NO 7664188 ON 3RD JAN.WHICH I HAVE GET ON 7TH JAN2013.THE PRODUCT IS NOT MATCHING TO THE PRODUCT WHICH DESCRIBE ON SITE & ON THE BOX WHICH I GET THROUGH THE VENDOR OF REDIFF.FROM 7TH JAN I AM MAILING & CALLING TO REDIFF CUSTOMER CARE TILL DATE ONLY 1 CALL I HAVE RECEIVED WHICH THE EXECUTIVE OF REDIFF TOLD THEY WILL RESPOND IN 24 HOURS WHICH LAST YESTERDAY.DESPITE OF 15 REMINDERS NO ISUUE IS YET RESOLVED.
KINDLY ASSIST TO ME.IF POSSIBLE THAN MAIL ME HOW TO PURSUE FURTHER.
VISHAL BANSAL
VB.12@REDIFF.COM