I am Javed Akhter from Bhiwadi
Rajasthan.
I am using reliance GSM no. 8824296004 more than a year.
On date 15-10-2014 my balance was near about 60 Rs. and GPRS
data pack of 99 Rs. was running (Validity of GPRS was 15-10-2014).
Morning on date 16-10-2014, I have found my balance below 1 Rs. I
don't know where 60 Rs. balance gone??
I have recharged with 150 Rs. and got balanced but after sometime
balance reduced to below 1 rs. again. I don't know where my 150 Rs.
recharge gone?
Then I have recharged with 160 Rs and 99 Rs for GPRS.
I have tried on 198 many times but unable to connect.
Whenever I write mail or talked to Reliance Customer care they answered your complaint has been forwarded to concern department and it will resolve in two days. But after 15 days my balance has not been refunded.
Regards,
Javed Akhter
Quality Manager
SGGI-Bhiwadi Rajastha.
08824296004