My reliance post paid bill for 918687756777 has never crossed Rs 600. However, this Diwali I was billed Rs 749 for October. My last bill was less than Rs 500 for which I paid Rs 500.
I received an SMS for an amount of Rs 749 yesterday and today I received an SMS for Rs 1480! My bill has doubled in 12 hours!!! Customer service almost never picks up the phone and I do not have the time to hold on for more than 45 minutes. Reliance outlets are unable to help as they do not have acess to my billing information.
I dispute the bill of 749 as I have never used my phone to call out so much. I believe that Reliance is over billing (and cheating) their customers with inflated bills because of the festive season hoping that not all customers will dispute their bills.
They are conveniently not available for customers and make customers wait long periods on the line hoping most will get fedup and go away.
I dispute this bill.