I have purchased 2 books Mechanics of Materials for my son for Rs 1272 vide Order Id: 10119846 Dated: 27-07-2014. As the item was never supplied for more than a month, I was falsely promised that the item will be delivered withing a week time. I sent mails and there were no reply for the mails. Even when i attempted to call the customer care they said that we apologize for the delay as there are some problems with the seller and would refund the money at the earliest. Even to this day the money paid by me on 27-07-2014 is not refunded to me. Very poor customer care and they never reply by mails.
Finally after one month on 25-08-2014, I received a mail stating that they are initiating the refund. My credit card bill sent to me on 02-09-2014 did not reflect the same and rediff shopping is still illegally holding my money.