I dispatched my dismantled Bicycle (Montra Blues) in 3 packages from Pune to Bengaluru on 11 August,2014 through Active Cargo Movers and Packers. We paid the entire amount of Rs.2700/- charged by them, which included insurance cover of Rs.10,000/-.
The bicycle was supposed to be delivered on Thu 14 August, 2014, but it has not been delivered yet. According to them, the bicycle has reached Bengaluru on 14 Aug, but the local delivery agent is not delivering it.
I have tried calling both of them several times so far, but now they just ignore my calls. The Active Cargo executive answered my call only when I called from a different number. All I get from him are lame assurances that it will be delivered soon.
The name of the Active Cargo executive is probably Ravindra Bharadwaj. Their phone nos. are 020-32918912, 9372288912, 9860388912.
The name of their delivery agent in Bengaluru is supposedly Anil. His phone no. is 9342969797.
Please help me resolve this issue and get my bicycle safely.
Regards,
Kiran Ghadge
Ph. 96869 67488 / 92729 61916.
