Dear Sir/Madam,
I ordered a flip cover for my HTC ONE dual SIM mobile through Order No.-10194766.I received a much cheaper product.When I complained,instead of picking the wrong product themselves, was asked to return the product to their vendor.I did as instructed and waited for the replacement which has not arrived till date.Now when I am asking for a refund, I am being told to wait for ten more days for the replacement.The response of the Customer Care is pathetic.This nonsense has been continuing since the last fifteen days.The product is available elsewhere but I cannot buy it because these cheats at Rediff have not refunded my money.Kindly help me get my refund at the earliest and suggest measures to restrict them from continuing their harassment of consumers.
Regards