Ref : Order No : 10290106
On Aug 20th at 10.33pm, I mistakenly placed order on Rediff for a watch. I wanted to purchase some other model...but mistakenly i had placed for a wrong product.
Immediately, within minutes. I had sent an email to shopsupport@rediff.co.in to cancel my order 10290106, as I placed the same by mistake.......but the order was not cancelled.
Today, on Aug 22nd, when I got delivery of the product, I refused to take the same as I placed request to cancel the order. But eventually I had to take the delivery due to the reluctance of the delivery man.
Eventually, the product turned out to be defective (the watch strap is cut from side) & also the product is of very very low grade & highly sub-standard and not at all matching the image or description.
I tried calling rediff customer support at 1 800 266 2333, but Iam just on IVR Que. Iam not being connected to anybody.
Iam feeling cheated. I want to return the product & demand an immediate refund, else I would be forced to escalate the matter to the consumer court
Awaiting an Immediate Reply
Regards
Ramesh
9444078942