Sir,
This is again happened to me, My Reliance GSM number is 8287104842. I have paid for a plan to get 500 minutes free of STD (rel to rel for 14 days). They are still deducting my balance from my account on Reliance STD calls. Even though every time I use to log complaint against this action, their customer executives says that it just a matter of few money and promise me that from next time we will not charge you that is according to plan.
To find assistance at 198 on reliance is also like rocket science.
I have all payment proof as I used my SBI Debit card to recharge the amounts.
I have proof of plan RC79 which they are providing as per their own site - www.rcom.co.in
I have proof all proof of activation of plan on my number
I have proof of deduction of money, (which was under plan and should be free)
My Reliance Number - 8287104842
My Name - Ankit Asthana
My Address - B-113, Sector -65, Noida, UP 201301
Date of Recharge - 14 Oct 2013 (Amount Rs 79.00 under night plan - 500 STD R-R mins. for 14 days as mentioned)
Want to make our country Corruption free, as Reliance is completely defrauding people and its customers
Truly,
Ankit Asthana