Dear Team,
I live at Dahisar with my husband and was at my mothers house in Vashi.
I had purchased NOKIA XL DS on 13/06/2014 from a Vashi Dealer & handset was working fine at the shop and at home, however sue to some accident of in-laws I had to ruh 2 Pune on 14/06/2014 early morning, but by 10.30 morning the display started flickering & i swhiched off the fone, restarted, removed the sim and inserted again however the display kept flickering.
I returned to Dahisar on 21/06/2014 morning and visited the nokia care at Borivali west in afternoon. They checked the fone and said it will take 15 days time to repair, which is not acceptable to me, and want a replacement of the same.
This was a shock to me & a pathetic product from an esteemed co. like NOKIA. I and my family have been with nokia since past 15 years
Kindly replace the phone on immedaite basis as repairing is not at all aceeptable to me.
Details of purchase & NOKIA CARE CENTRE are as below:
Dealer Name: Garvity NX, Nr. Vashi Rly., Stn., Navi Mumbai - 400705, Cell no.: 9819896642
Purchase date: 13/06/2014
Model No: NOKIA XL DS, IMEI No: 353637064110622
ISSUE WITH THE HANDSET: dispaly flickering since 14/06/2014
Visited NOKIA CARE (CELLULAR WORLD), MOKSHA PLAZA, BORIVALI WEST
job sheet no. 569504867 / 140621 / 036
Thanks & Regards
AMIT REWADKAR
AMIT.REWADKAR@GMAIL.COM