Hello,
My name is Naveen and my number is 9886014307( prepaid Karnataka) using this number from past 9 Years.
I am having an issue with Vodafone number portability from past few days. As i am facing an issue with vodafone network from past few months i have raised an concern with the customer care asking to resolve the network issue they asked me to call to 78290. But after calling to given number also did not get any response to the issue and i had been visited to vodafone store for the same they asked me to wait for 2 more days. After waiting for some more days i decided to PORT my number to different network, Hence i visited the Vodafone store in Vijayanagar, Bangalore. He excutive asked me to send an SMS to 1900. I did it infront of him but i didnot receive the PORT ID which is required. He asked me to try with different mobile and also changed my sim card to new one nothing happend still i could not received the PORT ID. Later he asked me to send an email to customer care (vodafonecare.kar@vodafone.com). I have sent 10 emails for requesting the same they replied back saying we did not receive such request. I had revert back with the screen shots of the SMS sent asking to raise the request for the same. After two days i got an reply saying we did not receive the request send SMS to 1900. After all this again i went to same Vodafone store for the same issue the executive again could not solve the issue and asked for two more days till now issue is not solved.
Kindly request the concern department/person to help in getting the PORT ID at the earliest as i have lost my 9th round of interview call after clearing 8th round owe to this network issue.
Thanks and Regards
Naveen
9886014307