This is with reference to complaints lodged with HDFC bank with complaints no.s 13327185066 and 13334211530 in relation to Titanium edge credit card issued. I was not even informed that a fees of Rs. 670 would be initially charged on the credit card in the first statement. After that, I was told that if I make a transaction woth INR 10,000 the fees charged in the statement would be waived off in the next bill but it has not been done as I had made a transaction worth the required amount. Please look into this matter asap as I wont be paying the bill that has become due if the fees is not waived off. Further, I have been trying to contact the customer care executives via the HDFC bank helpline no 01161606161 but nobody is answering my call for the past one week. There is a limit to everything and I am really disgusted with the way HDFC is ignoring the complaints made by its customers and not attending to them.
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