I registered a complaint for my number +919015577765, on 18-Feb-14 , reference id <Reliance=013-735-073'>.
I also went to reliance store on 15-Feb-14 and was turned down by your executive without any help very rudely .
After that someone from reliance, misusing my personal call details started calling people from my call history, using +917859801002 number, claiming that i have run away without paying the
bill and threatening of consequences.
Who gave reliance the right to misuses customers data? Why is reliance harassing me and my clients by picking numbers from my call history and calling them and maligning my image.
Why couldn't reliance contact me on my email id or my mailing address if they had any communications to make, why did the discontinue my number which was the only contact number i had.
They discontinued my number, which incurred me huge losses and created panic amongst my customers, clients and family.
I complained this to appellate authority at rcomappellateauthority.delhi@relianceada.com, reference id Reliance=013-735-073 on 23April2014, they apologized and assured me that such calls will not be made again and asked for my contact details which i gladly shared so that the confusion may be resolved. No one has called me or emailed me but again someone using +917859801002 is calling my family and threatening them. When i have shared my alternate phone number why are they calling my family and client and deliberately maligning my image and threatening me?
I am a highly respectable person, my family enjoys a very good reputable position in society, this act of yours has damaged the position and image amongst my clients and family.
I have suffered huge losses with respect to business and occupation not to forget the emotional distress it has caused me and my family.
I want Reliance to issue an unconditional apology letter and confirm how does it plan to reimburse the damages i suffered as a result of defamation? Failing which i will be forced to take legal action.
I am deeply saddened and traumatized by such acts of Reliance.