Nokia India
I am sandeep Shrivastava.I had a nokia lumia 920 in that phone some problem so I was given it in nokia care solutions, malviya nagar Bhopal on 22nd February 2014.The job sheet no is 738504867/140222/6.They were given maximum 20 days time to deliver. They were send it to delhi service centre but till today I don’t got my device back. As per suggestion of nokia care I complained to nokia care line on 11 April 2014 complane no. is 1-15092373361.After register complain I am on regular follow-up but no solution given by Nokia India. Every time when I called to care line they says we call back to you within 24 hours but no call back in commitment period. You tell me In this condition what do I do. Some days back I got information that my device is lost by nokia service centre Delhi.
Now this is too much of carelessness. If Nokia India is not able to repair and returned my device I want a new upgrade device nokia lumia 1520. I will not receive Lumia 920 at this situation. Are you short out my problem within 3 days otherwise I have last option for justice that will be a legal action.
With regards
Sandeep Shrivastava
09977459545